Please fill in all required fields marked with *
Enter your 6-character booking reference
Enter your 13-digit ticket number
Include country code (e.g., +233 24 123 4567)
Enter the mobile money number where you want to receive the refund
Enter the name exactly as it should appear on the cheque
Funds will be paid through the same mode of payment used for the original transaction.
Government issued ID and any other supporting document. Accepted formats: PDF, JPG, JPEG, PNG (Max size: 10MB)
Please provide any additional information that may help us process your refund request